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General support
Email us
Questions about your account, billing, or anything else. We reply within 24 hours on weekdays.
[email protected] →
🐛
Bug reports
Found a bug?
Describe what happened, what you expected, and your browser/OS. Screenshots always help.
Report a bug →
🤝
Business
Partnerships
Affiliate programs, integrations, or co-marketing? Let's talk and explore what we can build together.
Get in touch →
📰
Media
Press & media
Writing about Fluxary? We can provide logos, screenshots, product info, and founder quotes.
Press kit →
Common questions
What's the fastest way to get help?
Email
[email protected] directly. We typically reply within a few hours during business days (Mon–Fri, GMT-3).
Can I get a refund?
Yes — we offer a 7-day money-back guarantee for new paid subscriptions. After that, subscriptions are non-refundable but you can cancel any time to avoid future charges. See our
Terms of Service for full details.
How do I delete my account and data?
You can delete your account from the dashboard settings. All personal data is permanently erased within 30 days. You can also email
[email protected] to request deletion manually. See our
GDPR page for details on your data rights.
Do you offer agency or team plans?
Multi-brand support is available on the Scale plan. For custom agency pricing or white-label options, email us and we'll put together a tailored plan.
Is Fluxary available in languages other than English?
The interface supports multiple languages including Spanish, French, German, and more. AI-generated content can be produced in any language supported by the underlying model — just configure this in your brand kit.